Privacy Policy

Effective Date: May 2026
Website: https://clcharm.com
Brand Name: CLCharm

CLCharm respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, process, store, disclose, and protect information when you access or use https://clcharm.com and related services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

If you do not agree with this Privacy Policy, please discontinue use of the website immediately.

1. About CLCharm

CLCharm is an independently operated online store owned and managed by an Individual. We provide products and services related to fashion accessories and lifestyle products, including but not limited to:

  • Phone cases
  • Bracelets
  • Phone straps
  • Phone charms
  • Jewelry accessories
  • Mystery boxes
  • Fashion accessories
  • Lifestyle accessories

Our business operates globally, except in certain restricted regions where shipping or services may not be available.

2. Information We Collect

CLCharm may collect different types of information depending on how users interact with the website.

2.1 Information You Provide Voluntarily

When you place an order, create an account, contact us, or interact with the website, we may collect information including:

  • Full name
  • Email address
  • Phone number
  • Shipping address
  • Billing address
  • Payment-related details
  • Order information
  • Uploaded text or images
  • Customer support messages
  • Contact form submissions
  • Chat window communications
  • Reviews and feedback

You are responsible for ensuring that the information you provide is accurate and complete.

2.2 Automatically Collected Information

When users visit CLCharm, certain information may be collected automatically through cookies, analytics tools, and website technologies.

This may include:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Time zone
  • Website activity
  • Referring pages
  • Click behavior
  • Browsing history on our website
  • Session duration
  • Interaction with products or advertisements

This information helps us improve website performance, user experience, marketing, and fraud prevention.

3. Account Registration

CLCharm may allow users to create personal accounts for easier shopping and order management.

When registering an account, users may provide:

  • Username
  • Email address
  • Password
  • Shipping details
  • Saved preferences

Users are responsible for maintaining the confidentiality of account credentials.

We reserve the right to suspend or terminate accounts involved in suspicious activity, abuse, fraud, or violations of our policies.

4. User Uploads and Submitted Content

Users may upload or submit content through:

  • Contact forms
  • Chat windows
  • Product reviews
  • Customer support requests
  • Uploaded images or files
  • Written messages

By submitting content to CLCharm, you confirm that:

  • You own the rights to the submitted content;
  • The content does not violate any laws or third-party rights;
  • The content is not harmful, abusive, defamatory, illegal, or offensive.

You grant CLCharm a non-exclusive, worldwide, royalty-free license to use submitted content for:

  • Customer support
  • Order processing
  • Website operation
  • Fraud prevention
  • Service improvements
  • Marketing and promotional purposes where applicable

We reserve the right to remove or refuse content that violates this Privacy Policy or applicable laws.

5. How We Use Your Information

CLCharm may use collected information for purposes including:

  • Processing and fulfilling orders
  • Managing payments
  • Providing customer support
  • Sending order confirmations and shipping updates
  • Improving products and services
  • Enhancing website functionality
  • Preventing fraud and abuse
  • Conducting analytics and performance monitoring
  • Personalizing user experiences
  • Managing promotions and giveaways
  • Sending marketing communications
  • Responding to customer inquiries
  • Complying with legal obligations

We only process information where we have a legitimate business purpose or legal basis.

6. Cookies and Tracking Technologies

CLCharm uses cookies and similar technologies to improve website functionality and user experience.

Cookies may be used to:

  • Remember user preferences
  • Store cart information
  • Analyze traffic and behavior
  • Improve website performance
  • Provide personalized recommendations
  • Deliver advertisements

Cookies may be provided by:

  • CLCharm
  • Analytics providers
  • Advertising partners
  • Social media platforms
  • Payment service providers

Users may disable cookies through browser settings. However, some website functions may not work properly if cookies are disabled.

7. Payment Information

Payments on CLCharm are processed through secure third-party payment providers.

We may collect payment-related information necessary for transaction processing, including:

  • Billing name
  • Billing address
  • Transaction information
  • Payment confirmation status

CLCharm does not directly store complete credit card information on our servers.

Payment processing may be handled by providers such as:

  • PayPal
  • Stripe
  • Other secure payment gateways

These providers operate under their own privacy policies.

8. Shipping and Delivery Information

To fulfill orders, CLCharm may collect and process:

  • Shipping addresses
  • Recipient names
  • Contact phone numbers
  • Delivery preferences

This information may be shared with logistics and shipping partners solely for order fulfillment purposes.

Shipping times are estimates only and may vary due to customs inspections, international logistics delays, weather conditions, or carrier disruptions.

9. Sharing of Information

CLCharm does not sell personal information to third parties.

However, we may share certain information with trusted third parties when necessary for:

  • Order fulfillment
  • Payment processing
  • Shipping and logistics
  • Fraud prevention
  • Website analytics
  • Legal compliance
  • Customer support services

Third-party service providers are only permitted to use information for authorized purposes.

10. Third-Party Services and Platforms

Our website may contain links or integrations with third-party services, including:

  • Payment gateways
  • Shipping companies
  • Social media platforms
  • Advertising platforms
  • Analytics tools

Examples may include:

  • Instagram
  • Facebook
  • TikTok
  • Google Analytics
  • PayPal
  • Stripe

CLCharm is not responsible for the privacy practices, policies, or content of third-party websites or services.

Users access third-party services at their own risk.

11. Marketing and Promotional Communications

CLCharm may send marketing communications related to:

  • Promotions
  • Product launches
  • Mystery box releases
  • Discounts
  • Seasonal sales
  • Giveaways
  • New arrivals

Users may unsubscribe from marketing emails at any time by following the unsubscribe instructions included in communications.

Even after unsubscribing, users may still receive transactional messages related to:

  • Orders
  • Shipping
  • Customer support
  • Account activity

12. Promotions, Giveaways, and Campaigns

CLCharm may organize:

  • Promotional campaigns
  • Giveaways
  • Lucky draws
  • Social media events
  • Mystery box promotions

Participation may require submission of personal information.

Additional terms may apply to specific campaigns.

We reserve the right to:

  • Modify campaign rules
  • Disqualify fraudulent participation
  • Cancel promotions
  • Reject abuse or manipulation

13. International Data Transfers

CLCharm operates globally. Information may be processed or stored in countries outside your local jurisdiction.

By using our website, you acknowledge and consent to international transfers of your information where necessary for:

  • Website operations
  • Order processing
  • Customer support
  • Service improvement

We take reasonable measures to protect information during international transfers.

14. Data Retention

CLCharm retains personal information only for as long as reasonably necessary for:

  • Order fulfillment
  • Customer support
  • Fraud prevention
  • Legal compliance
  • Business operations
  • Tax and accounting purposes

When information is no longer required, we may securely delete or anonymize it.

15. Data Security

CLCharm implements reasonable technical and organizational measures to protect personal information.

Security measures may include:

  • SSL encryption
  • Secure servers
  • Restricted access controls
  • Fraud detection systems
  • Secure payment integrations

However, no internet transmission or electronic storage method can be guaranteed 100% secure.

Users acknowledge that they provide information at their own risk.

16. User Rights

Depending on applicable laws, users may have rights including:

  • Accessing personal information
  • Correcting inaccurate information
  • Requesting deletion of information
  • Restricting data processing
  • Objecting to certain processing activities
  • Withdrawing consent where applicable

To exercise these rights, users may contact CLCharm using the contact information below.

We may request verification before processing requests.

17. Children’s Privacy

CLCharm does not knowingly collect personal information from children under the age of 13.

If we become aware that information from a child has been submitted without appropriate consent, we will take reasonable steps to remove the information.

Parents or guardians who believe a child has provided information may contact us immediately.

18. Intellectual Property

All content available on CLCharm is protected by intellectual property laws.

This includes but is not limited to:

  • Logos
  • Product images
  • Product descriptions
  • Website layouts
  • Graphics
  • Brand assets
  • Text content
  • Marketing materials
  • Visual designs

Users may not copy, reproduce, distribute, modify, or commercially use CLCharm content without prior written permission.

Unauthorized use may result in legal action.

19. External Links

The website may contain links to external websites or services.

CLCharm is not responsible for:

  • Third-party privacy practices
  • External website content
  • Security practices of other websites
  • Information handling by external platforms

Users should review third-party privacy policies before submitting information.

20. Changes to This Privacy Policy

CLCharm reserves the right to update or modify this Privacy Policy at any time.

Changes become effective immediately upon posting on the website.

Users are encouraged to review this page regularly.

Continued use of the website after updates constitutes acceptance of the revised Privacy Policy.

21. Contact Information

If you have questions regarding this Privacy Policy or your personal information, please contact us:

Brand Name: CLCharm
Website: https://clcharm.com
Contact Page: https://clcharm.com/contact
Email: info@clc26422@gmail.com

We aim to respond to customer inquiries as soon as reasonably possible.

22. Final Notice

By continuing to use CLCharm, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

Thank you for trusting CLCharm.