Terms and Conditions

Effective Date: May 2026
Website: https://clcharm.com
Brand Name: CLCharm

Welcome to CLCharm. These Terms and Conditions (“Terms”) govern your use of our website, products, services, content, and related features available through https://clcharm.com. By accessing or using this website, you agree to comply with and be legally bound by these Terms.

If you do not agree with any part of these Terms, please discontinue use of the website immediately.

1. About CLCharm

CLCharm is an independent online store operated by an Individual. We provide products and services related to fashion accessories, including but not limited to phone cases, bracelets, phone straps, charms, jewelry accessories, mystery boxes, and related lifestyle products.

Our business operates globally, although certain countries or regions may not be eligible for shipping or services due to logistics, legal restrictions, or operational limitations.

2. Eligibility to Use the Website

By using this website, you confirm that:

  • You are at least 18 years old or have permission from a parent or legal guardian.
  • You are legally capable of entering into binding agreements.
  • You will use the website in compliance with all applicable laws and regulations.
  • You will not use the website for any illegal, fraudulent, abusive, or harmful activities.

We reserve the right to refuse service, terminate accounts, or cancel orders if we believe a user has violated these Terms.

3. Account Registration

CLCharm may allow users to create accounts for easier shopping and order management.

When registering an account, you agree to:

  • Provide accurate and complete information.
  • Keep your login credentials secure.
  • Be responsible for all activities under your account.
  • Notify us immediately if you suspect unauthorized access.

We reserve the right to suspend or terminate accounts that contain false information, abusive activity, suspicious behavior, or violations of these Terms.

Users are responsible for maintaining the confidentiality of their passwords and account information.

4. User Content and Uploads

Users may submit or upload content through the website, including:

  • Text entered into forms
  • Messages sent through contact forms
  • Chat window communications
  • Uploaded images or files
  • Product reviews or feedback

By submitting content to CLCharm, you confirm that:

  • You own the content or have permission to share it.
  • The content does not violate laws or third-party rights.
  • The content is not abusive, offensive, illegal, defamatory, or harmful.

You grant CLCharm a non-exclusive, worldwide, royalty-free license to use, display, reproduce, or process submitted content for customer support, order processing, website operation, fraud prevention, and service improvement purposes.

We reserve the right to remove any content that we believe violates these Terms.

5. Products and Services

CLCharm sells physical products through the website.

We make reasonable efforts to accurately display:

  • Product descriptions
  • Colors
  • Sizes
  • Materials
  • Pricing
  • Product images

However, actual colors and appearances may vary depending on:

  • Device screens
  • Lighting conditions
  • Photography settings
  • Manufacturing variations

We do not guarantee that all product descriptions or images are completely error-free.

All products are subject to availability. We reserve the right to:

  • Modify product information
  • Adjust pricing
  • Discontinue products
  • Limit purchase quantities
  • Refuse or cancel orders

without prior notice.

6. Orders and Payments

When placing an order on CLCharm, you agree that:

  • All information provided is accurate and complete.
  • You are authorized to use the selected payment method.
  • You understand that orders may be reviewed for fraud prevention.

Orders are only confirmed after successful payment processing.

CLCharm reserves the right to:

  • Refuse orders
  • Cancel suspicious transactions
  • Limit quantities
  • Request additional verification

If an order is canceled after payment, a refund will be issued to the original payment method.

Prices displayed on the website are shown in the applicable currency and may change without notice.

Customers are responsible for any customs duties, taxes, import fees, or additional local charges that may apply in their country.

7. Shipping and Delivery

CLCharm ships to most countries worldwide, excluding certain restricted regions.

Estimated shipping times are provided for reference only and are not guaranteed.

Delivery delays may occur due to:

  • Customs inspections
  • Carrier delays
  • Weather conditions
  • International logistics disruptions
  • Incorrect shipping information

Customers are responsible for providing accurate shipping addresses.

CLCharm is not responsible for:

  • Delays caused by carriers
  • Lost packages due to incorrect addresses
  • Customs delays
  • Failed deliveries caused by customer unavailability

Risk of loss transfers to the customer once the package has been delivered to the shipping carrier.

8. Refunds and Returns

Please review our Refund & Returns Policy for complete details.

In general:

  • Customers must contact CLCharm within 7 days after receiving the order to request a return.
  • Returned items must be unused and in original condition.
  • Customers are responsible for return shipping costs.
  • Refunds are processed after returned items are received and inspected.
  • We do not support returns without prior communication.

If a product arrives damaged, defective, or incorrect, customers should contact us immediately with photos of the issue.

Refund requests that violate our policies may be denied.

9. Promotions, Discounts, and Giveaways

CLCharm may occasionally offer:

  • Promotions
  • Discount codes
  • Seasonal campaigns
  • Lucky draws
  • Giveaways
  • Mystery box events

Additional terms may apply to specific campaigns.

We reserve the right to:

  • Modify promotional rules
  • Cancel campaigns
  • Reject fraudulent participation
  • Disqualify users engaging in abuse or manipulation

Promotional offers may be limited by time, quantity, region, or eligibility.

Discount codes cannot be exchanged for cash and may not be combined unless explicitly stated.

10. Intellectual Property Rights

All content on CLCharm is the exclusive intellectual property of CLCharm unless otherwise stated.

This includes but is not limited to:

  • Logos
  • Brand names
  • Product images
  • Website design
  • Graphics
  • Text content
  • Product descriptions
  • Visual layouts
  • Icons
  • Marketing materials
  • Photographs
  • Custom artwork

Users may not:

  • Copy
  • Reproduce
  • Redistribute
  • Sell
  • Modify
  • Republish
  • Use for commercial purposes

any CLCharm content without prior written permission.

Unauthorized use of our intellectual property may result in legal action.

11. Prohibited Activities

Users agree not to:

  • Use the website unlawfully
  • Attempt to hack or disrupt the website
  • Spread malware or harmful code
  • Use automated scraping tools
  • Impersonate others
  • Submit fraudulent orders
  • Abuse customer service
  • Upload illegal or offensive content
  • Interfere with website security
  • Violate intellectual property rights

Any misuse of the website may result in account suspension, legal claims, or reporting to authorities.

12. Third-Party Services and Links

The website may contain links to third-party platforms, payment providers, shipping services, or social media platforms.

Examples may include:

  • Payment gateways
  • Instagram
  • Facebook
  • TikTok
  • Shipping carriers

CLCharm is not responsible for:

  • Third-party content
  • External website policies
  • Third-party security practices
  • External service interruptions

Users access third-party services at their own risk.

13. Privacy and Data Usage

Your use of the website is also governed by our Privacy Policy.

By using CLCharm, you acknowledge that we may collect and process information including:

  • Contact information
  • Shipping information
  • Billing details
  • Uploaded messages or images
  • Website usage data
  • Device and browser information

We use this information to:

  • Process orders
  • Provide customer support
  • Improve website functionality
  • Prevent fraud
  • Communicate with customers

For more details, please review our Privacy Policy page.

14. Disclaimer of Warranties

The website and all products and services are provided on an “as is” and “as available” basis.

CLCharm makes no guarantees regarding:

  • Continuous website availability
  • Error-free operation
  • Product compatibility
  • Uninterrupted access
  • Absolute accuracy of content

To the fullest extent permitted by law, CLCharm disclaims all warranties, whether express or implied.

15. Limitation of Liability

To the maximum extent permitted by law, CLCharm shall not be liable for:

  • Indirect damages
  • Incidental damages
  • Consequential losses
  • Lost profits
  • Data loss
  • Shipping delays
  • Third-party service interruptions

Our total liability for any claim related to a purchase shall not exceed the amount paid for the specific order.

Some jurisdictions may not allow certain limitations of liability, so parts of this section may not apply to some users.

16. Indemnification

You agree to defend, indemnify, and hold harmless CLCharm from any claims, damages, liabilities, costs, or expenses arising from:

  • Your misuse of the website
  • Your violation of these Terms
  • Your violation of laws or third-party rights
  • Your submitted content

This obligation survives termination of your use of the website.

17. Changes to These Terms

CLCharm reserves the right to update or modify these Terms at any time.

Changes become effective immediately upon posting on the website.

Users are encouraged to review this page regularly.

Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

18. Governing Law

These Terms shall be governed and interpreted in accordance with applicable laws, without regard to conflict of law principles.

Any disputes arising from the use of the website shall be resolved through appropriate legal procedures in the applicable jurisdiction.

19. Contact Information

If you have questions regarding these Terms and Conditions, please contact us:

Brand Name: CLCharm
Website: https://clcharm.com
Contact Page: https://clcharm.com/contact
Email: info@clc26422@gmail.com

We aim to respond to customer inquiries as soon as reasonably possible.

20. Entire Agreement

These Terms and Conditions constitute the entire agreement between users and CLCharm regarding use of the website and supersede prior agreements or understandings.

If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall remain fully effective.

21. Final Notice

By continuing to use CLCharm, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

Thank you for supporting CLCharm.